Privacy Policy
Last updated: November 5, 2025
Contact Information
Phone: +81 422-60-8088
Email: info@sorquielwing.com
Address:
3 Chome-23-11 Nakacho, Mshino,
Tokyo 180-0004
Our Commitment to Your Privacy
At PlayForge, we take your privacy seriously. This policy explains how we collect, use, protect, and handle your personal information when you interact with our website and training programs. We are committed to maintaining transparency about our data practices and giving you control over your information.
By using our website, you agree to the collection and use of information in accordance with this policy. We encourage you to read this document carefully to understand how your data is managed.
Information We Collect
Personal Information You Provide
We collect information that you voluntarily provide when you interact with our services:
- Contact forms: Name, email address, phone number, and message content when you reach out to us
- Course inquiries: Information about your training interests and professional background
- Communications: Content of emails, messages, and other correspondence with our team
Automatically Collected Information
When you visit our website, we automatically collect certain technical information:
- Device information: Browser type, operating system, and device identifiers
- ge data: Pages visited, time spent on pages, click patterns, and navigation paths
- Location data: General geographic location based on IP address
- Referral source: Information about how you found our website
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience. For detailed information about our cookie practices, please visit our Cookie Policy.
- Essential cookies: Required for website functionality and security
- Analytics cookies: Help us understand website performance and user behavior
- Marketing cookies: Used for targeted advertising and personalized content
How We Use Your Information
We use the collected information for the following purposes:
Service Delivery and Communication
To respond to your inquiries, provide information about our training programs, and communicate important updates about our services.
Website Improvement
To analyzege patterns, identify technical issues, and enhance the overall user experience on our website.
Marketing and Promotions
To send you information about new courses, special offers, and relevant content based on your interests (with your consent).
Legal Compliance
To comply with applicable laws, regulations, and legal processes, and to protect our rights and property.
Security and Fraud Prevention
To maintain the security of our website, prevent fraudulent activities, and protect the integrity of our services.
Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Consent: When you have given explicit permission for specific processing activities
- Legitimate interests: When processing is necessary for our business operations and does not override your privacy rights
- Legal obligation: When we must process your data to comply with legal requirements
Data Sharing and Third Parties
We may share your information with the following categories of third parties:
Service Providers
Companies that provide technical services, hosting, analytics, and customer support on our behalf. These providers are contractually obligated to protect your data and use it only for specified purposes.
Analytics Partners
Third-party analytics services that help us understand websitege and improve our services. This may include tools like Google Analytics.
Marketing Platforms
Advertising and marketing services that help us reach potential students with relevant course information (only with your consent).
Legal Requirements
When required by law, regulation, legal process, or governmental request, we may disclose your information to authorities or other parties.
Important: We do not sell your personal information to third parties for their marketing purposes.
Data Protection and Security
We implement appropriate technical and organizational measures to protect your personal data:
Technical Safeguards
- • SSL/TLS encryption for data transmission
- • Secure data storage systems
- • Regular security assessments
Organizational Measures
- • Access controls and authentication
- • Employee training on data protection
- • Incident response procedures
While we strive to protect your data, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but continuously work to maintain the highest standards of data protection.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods vary depending on the type of data and purpose of processing:
- Contact information: Retained for up to 3 years after last contact unless you request deletion
- Analytics data: Typically aggregated and anonymized after 26 months
- Marketing communications: Until you unsubscribe or withdraw consent
Your Privacy Rights
Under applicable data protection laws, you have the following rights regarding your personal data:
Right to Access
Request a copy of the personal data we hold about you and information about how we process it.
Right to Rectification
Request correction of inaccurate or incomplete personal data.
Right to Erasure
Request deletion of your personal data under certain circumstances, such as when it is no longer necessary for the purposes for which it was collected.
Right to Data Portability
Receive your personal data in a structured, commonly used format and transfer it to another service provider.
Right to Object
Object to processing of your personal data for direct marketing purposes or based on legitimate interests.
Right to Restrict Processing
Request limitation of processing in certain situations, such as when you contest the accuracy of your data.
Right to Withdraw Consent
Withdraw your consent at any time for processing activities based on consent, without affecting the lawfulness of processing before withdrawal.
To exercise any of these rights, please contact us using the information provided at the top of this page. We will respond to your request within 30 days.
Your Rights and Opt-Out Instructions
You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:
- Avoid filling out contact forms, account registrations, or any data-submitting features
- Disable cookies through your browser settings (see our Cookie Policy for more details)
- Contact us directly to request the deletion of any previously shared personal data
We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on our Contact page. We will process your request promptly.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your jurisdiction. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information, including:
- Standard contractual clauses approved by relevant authorities
- Adequacy decisions from data protection authorities
- Compliance with applicable international data transfer regulations
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we will notify you by:
- Updating the "Last Updated" date at the top of this policy
- Displaying a prominent notice on our website
- Sending an email to registered users (where applicable)
We encourage you to review this policy periodically to stay informed about how we protect your information. Your continued use of our website after changes become effective constitutes acceptance of the updated policy.